PRIVACY POLICY

At Ollies Ice Cream & Eatin’ House, we are committed to protecting your personal information. This Privacy Policy sets out what information we collect and how we use that information.

Website: Our website address is: https://olliesicecream.co.nz.

 

INFORMATION WE COLLECT AND USE

Personal Information: When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide—such as your name, address, and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to help us learn about your browser and operating system.

Marketing Communications: With your permission, we may send you emails about our store, new products, and other updates.

 

CONSENT

Primary Use: When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, you consent to our collecting and using it for that specific purpose only.

Secondary Use: If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

Withdrawal of Consent: If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us at hello@olliesicecream.co.nz

 

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

PURCHASES AND PAYMENT

We accept the following form of payment: credit card through Worldline payment gateway. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in New Zealand dollars.

You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order.

We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

We reserve the right to refuse any order placed through the Site. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

We reserve the right to refuse sale to any person or organization without explanation.

 

THIRD-PARTY SERVICES

Service Providers: In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

Payment Processors: However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

Privacy Policies: For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Jurisdiction: In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

External Links: Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy.

 

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

Encryption: If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption.

Security Standards: Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

CHANGES TO PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently.

Effective Date: Changes and clarifications will take effect immediately upon their posting on the website.

Material Changes: If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Business Transactions: If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact us at hello@olliesicecream.co.nz

or

Ollies Ice Cream & Eatin’ House
111 Olsen Avenue
Hillsborough
Auckland 1042